AP Plumbing of Rochester NY

Customer Survey

To receive your coupon please fill in the information below and click on submit button.

*Required
*Name:
*Phone:
*Date of Service:
*Email:

QUALITY OF WORKMANSHIP
Technician's preparedness for service call. (i.e. parts, tools, etc.)
Great Good Poor

The technician's ability to complete the authorized work.
Great Good Poor

The technician's respect for property. (Protected and cleaned work area.)
Great Good Poor

CUSTOMER RELATIONS
The professionalism and helpfulness of the person who answered the phone when you called for service.
Great Good Poor

The technician's listening skills and attention to your situation and concerns before making a recommendation.
Great Good Poor

The technician's explanation of the various options in understandable terms.
Great Good Poor

The technician's explanation of the final invoice.
Great Good Poor

PROMPTNESS & DEPENDABILITY
The convenience (day & time) of the service call for you.
Great Good Poor

The technician's arrival within the scheduled time frame.
Great Good Poor

ADDITIONAL COMMENTS
Please explain in detail.